Forming robust relationships with clients is crucial in office fit-out projects. At Corebilt, the preferred design and build solutions partner in the Philippines, we believe that a transparent and seamless collaboration are the keys to delivering exceptional builds.
“They’re the lifeblood of the business,” Corebilt Business Development Director Andrei Fajardo said. “The same amount of commitment and trust needs to be reflected by our BD officers to them.”
Partner vs. Provider: How Corebilt Steps Up
“How do you demonstrate that this is a partnership rather than a contractor and a service provider and a client? Actually that’s a difficult thing to answer,” Fajardo noted.
Collaboration goes beyond initial consultations, extending through the design and build phases. Corebilt’s design and build process involves working closely with clients, architects, and designers to bring your ideas to life. This iterative feedback approach allows you to review and refine designs, ensuring the final office fit-out aligns with your vision and expectations.
“We have to make sure that what we deliver is beyond the expectation of these clients”, Fajardo said. “Of course, everything’s about trust. In terms of doing business development, we handhold the prospect, from the initial touchpoint until such time that the project is awarded to us. We make sure that we are partners rather than the usual client-provider relationship.”
Corebilt works closely with clients to design and implement fit-out solutions that reflect your brand, functionality requirements, and budget. Leveraging our team’s extensive experience, we recommend innovative design and build solutions that enhance both aesthetics and operational efficiency.
Fajardo noted the importance of making clients feel comfortable and at ease. “Construction is an industry where it’s really chaotic and it’s kind of difficult for clients. We aim to have a point person that is reliable and that can assure them that down the line that everything will be okay.”
Client satisfaction goes beyond project completion and turnover, Fajardo noted. “As contractors, what we can provide is expected. They can always find someone else that can do that job.”
But what makes Corebilt different?
“I’m very confident that our support teams from our PMs, our QS, QA, QC are very much capable of delivering the service that our prospects expect and even excelling. I’m confident that what our team can provide would exceed the expectation of the client,” he answered.
Corebilt offers comprehensive post-completion support, addressing any issues or additional requirements that may arise. We provide ongoing maintenance services and are always available to assist with any adjustments, fostering long-term relationships with our clients.
“And of course, we would want to make them happy. And at the end of the day, it’s the relationship that’s important between the prospects and us as partners,” he said.
Corebilt’s promise of being a design and build partner is not just a strategy, it is a fundamental principle that drives the company’s success. By understanding client needs, fostering transparent communication, offering tailored solutions, and providing exceptional post-completion support, we ensure that every project is a collaborative success.
Looking for a partner who values collaboration and is dedicated to bringing your fit-out vision to life? Collaborate with Corebilt today! Send an email to bd@corebilt.ph to start.
