When starting a construction project, the relationship between a client and contractor is foundational to the project’s success. Unfortunately, this relationship can be fraught with challenges, leading to dissatisfaction and project delays. Common problems such as transparency issues, miscommunication, and timeline discrepancies often undermine the client-contractor partnership. At Corebilt, we recognize these challenges and prioritize building partnerships rooted in transparency and trust to ensure a smooth and successful project journey.
Common Problems in Client-Contractor Partnerships
Transparency Issues
One of the most significant issues in client-contractor relationships is the lack of transparency. Corebilt’s Business Development Officer Katreese San Miguel shared that contractors usually tend to say what the clients want to hear when they are pitching.
“Majority of the contractors, just because they want to close the deal so much, they just submit without enlightening the client,” San Miguel shared. “The client will like it since it’s more affordable. They believe in the contractor’s commitment, leaving them without a choice and backed on a corner when problems arise.”
According to her, the issues arise when the contractor fails to deliver their promise. Clients are often left in the dark about project details, leading to unpleasant surprises such as violation orders and unexpected delays.
Miscommunication
Miscommunication is another common problem that can derail a construction project. Whether it’s unclear project specifications, misunderstood client expectations, or incomplete information exchange, miscommunication can lead to mistakes, rework, and increased costs. Effective communication is crucial to align both parties and ensure that the project proceeds as planned.
“That’s where honesty and transparency matters.” San Miguel noted. “At Corebilt, we always communicate problems and let them know our suggestions on how to go about them.”
Timeline Discrepancies
Timely project completion is a priority for any client, but timeline discrepancies often arise due to unforeseen challenges or poor project management. Delays can cause significant inconvenience and additional costs, leading to frustration and dissatisfaction.
The Corebilt Experience: Partnerships built on Transparency & Trust
“From the time that I present to clients, I discuss the flow of construction,” San Miguel shared. According to her, part of the Corebilt experience is letting the clients understand the whole process and ensuring them that they are aligned every step of the way.
“I walk them through the other processes involved in construction that might affect the timeline and schedule, like permit processing,” she noted. “I also remind them of the things they need to complete on their part.”
“It’s always the combination of efforts of the contractor and the client. If a contractor tells you, “Kami ng bahala sa lahat, don’t believe them. It’s not true,” San Miguel stated.
The Importance of a Good Partnership
A strong client-contractor partnership is essential for the success of any construction project. When both parties work collaboratively with mutual respect and understanding, the project is more likely to be completed on time, within budget, and to the client’s satisfaction.
Any project is a collaboration, and client involvement is crucial. “I always involve them. I tell them that this is a long journey but you need to know the process and it is worth it to understand.”
At Corebilt, we understand the importance of a strong client-contractor partnership. By addressing common problems such as transparency issues, miscommunication, and timeline discrepancies, we build relationships based on trust and collaboration.
“I invite clients to visit the office to present the plan, the materials, and explain the process,” San Miguel shared. “The engineers will be there, the designers will be there, I will be there. We can discuss more and you can ask questions about the contract. All of that just to give the client the sense of involvement and transparency. We’re not hiding anything.”
Our commitment to transparency, clear timelines, flexible pricing options, and client involvement sets us apart and ensures a successful and satisfying construction experience for our clients. Choose Corebilt for a partnership built on transparency and trust, and experience the difference in your next construction project.